Privacy Policy

Effective Date: Last updated January 22, 2025

This Privacy Policy for Aquathority LLC ("we," "us," or "our") describes how we collect, use, and share personal information and explains your privacy rights.

By accessing or using our services ("Services"), you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

If you have any questions, contact us at: contact@aquathority.co

1. Information We Collect

We collect personal information in the following ways:

1.1 Personal Information You Provide

When you interact with our Services, you may voluntarily provide:

  • Name
  • Phone number
  • Email address
  • Job title or business role
  • Contact preferences

1.2 Automatically Collected Information

When you access our Services, we may automatically collect:

  • IP address
  • Browser type, device type, and operating system
  • Usage data (e.g., pages viewed, time on site, interactions)
  • Approximate location data derived from IP address

1.3 Information from Third-Party Sources

We may collect information from third-party platforms used to deliver our Services, including:

  • Advertising platforms (e.g., Facebook Lead Forms, Google Ads)
  • Lead capture and form tools
  • Analytics platforms

2. How We Use Your Information

We use the information we collect to:

  • Communicate with you via phone, SMS, or email (including automated technology)
  • Deliver, manage, and improve our Services
  • Generate and process marketing leads for our clients
  • Run targeted advertising and retargeting campaigns
  • Maintain internal reporting and performance analytics
  • Comply with applicable U.S. laws and regulations (including TCPA and CCPA where applicable)

3. Consent to Communications

By submitting your information through our Services, you expressly consent to:

  • Receiving communications from Aquathority LLC or its clients via phone calls, text messages, and emails
  • Communications that may include automated dialing systems or pre-recorded messages

This consent applies only to the specific advertiser or business identified at the time you submit your information.

Consent Revocation

You may revoke consent at any time by:

  • Replying “STOP” to any SMS message
  • Contacting us at contact@aquathority.co

4. Sharing of Personal Information

We may share your information:

  • With our clients for lead generation and appointment-setting purposes
  • With third-party service providers and software tools used to operate our Services (e.g., CRM systems, automation platforms, advertising platforms)

Data Sharing Disclaimer

Our clients are independently responsible for complying with applicable laws governing their communications with you, including obtaining proper consent and honoring opt-out requests.

5. Retention of Data

We retain personal information for up to three (3) years, unless a longer retention period is required by law or necessary for legitimate business purposes.

Consent records (including timestamps and IP addresses) may be retained for compliance and audit purposes.

6. Opt-Out and Revocation

You may opt out of communications at any time:

  • SMS: Reply “STOP”
  • Email: Click the “Unsubscribe” link or contact us directly

Opt-out requests are typically processed within 24 hours.

7. How We Protect Your Information

We use commercially reasonable security measures to protect your information, including:

  • Data encryption
  • Access controls and authentication measures
  • Regular monitoring for unauthorized access

Despite these safeguards, no method of data transmission or storage is completely secure.

8. Your Privacy Rights (United States Only)

Residents of the United States may have the right to:

  • Request access to the personal information we collect
  • Request deletion of personal data, subject to legal exceptions
  • Opt out of marketing communications

To exercise these rights, contact us at contact@aquathority.co

9. Children’s Information

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover such data has been collected, it will be deleted promptly.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be communicated via:

  • A notice on our website
  • Email notification, where appropriate

Your continued use of the Services after changes are posted constitutes acceptance of the revised policy.

11. Liability Disclaimer

Aquathority LLC is not responsible for our clients’ compliance with applicable laws governing their marketing or communication practices. Each client is solely responsible for obtaining proper consent and complying with all relevant regulations, including TCPA.